Doubletree at Niagara Falls

There are not many 4-star hotels on the falls. Doubletree is one of them, but the hotel is the furthest away from the Canadian horseshoe. Hilton Fallsview Hotel is still our number 1 choice! It is quite a good hotel but I don't feel that they value the Gold VIP guests comparing to other Hilton family hotels at the falls. HHonor Gold VIP meaning the guest had stayed in Hilton properties for more than a month in the previous year! We didn't receive any room upgrade. The staff claimed that they were full. Late checkout was not possible neither. Here is all we got:

• Continental breakfast. The voucher states specifically that it is limited to 2 bakery items. The orange juice was just Tropicana. The coffee is no way taste like Starbuck that they advertised.
• Two complimentary bottled water. It is not in-room bottled water. The voucher can be redeemed at the tiny small lobby lounge.